I
had Roto Cars perform the TerraClean service this morning and I wanted
to compliment your company for an excellent product (and also compliment
Roto Subaru for excellent service). The drive from Milwaukee to
Roto Subaru is about 80 miles on Interstate. The gas mileage on my Jaguar
driving down this morning (70-75 mph) was 25.2 mpg. The gas mileage on
the return trip after the TerraClean service was 27.5 mpg (and nudging
the high 27s at times). Rather impressive.
I
plan on directing colleagues
down to Roto Subaru. The price was extremely fair and reasonable given the
results so far.
-Bill L.
-Bill L.
We bought recently our new 2012 Subaru Forester and 2012 Subaru Legacy from the Roto Subaru dealership located at 1555 E Rand Rd, Arlington Heights, IL 60004.
We would like to acknowledge an excellent quality of services we experienced from entire dealership staff during our purchase. We would like to especially recognize the efforts, help and assistance we received from the following dealership people:
- Fleet/Leasing Manager Joseph McAvoy
- Service Director Kim Ceas
- Sales Manager George Koselke
- Business Manager Scott Sims
We will definitely recommend this store to all our friends, coworkers and relatives, and we are asking Subaru's Headquarters management to accept this letter as our recommendation to their customers as well.
- Nella and Greg
Once again Roto is the best! Still another great experience. Great price, great service from Joe McAvoy to all that helped make buying a fun and exciting time. I will certainly return and recommend every one to experience the right way to buy a car. Thanks Again
-Keith B.
Thank YOU, especially Ryan P. and Joe M., for the great attention, deal, and service in helping
me into the lease.
- Merril
I wanted to take a moment to share with you about the consistent fantastic customer service that I received at your dealership from Anthony Rinchiuso and his team. Anthony is a pleasure to deal. He goes above and beyond for his customers and makes them feel valued and appreciated.
-Ann B.
We have brought our Subarus in for service for quite a few years. Every single time, the gentlemen in the service department are so very nice and helpful. One of the gentlemen is Jim and he is so very polite and helpful. I called today with a question about our Subaru "shaking" and he was so nice, as always, and told me what it probably was. Thanks very much! Your dealership is a great place to do business with!
-Lucille
I wanted to take a moment to share with you about the consistent fantastic customer service that I received at your dealership from Ryan Powles. Ryan is a pleasure to deal with. He goes above and beyond for his customers and makes them feel valued and appreciated. I feel very comfortable referring clients to Ryan.
Very Easy, helpful, and best of all, an amazing price!
-Christopher Parkes
Customer Rate From our Phone Surveys
How easy to make appointment? 5
How prompt was service advisor? 5
How prompt in providing vehicle? 5
Rate overall quality of service? 5
Likely to return to dealership? 5
Rate the service experience? 5
Comments
I love this place!
- JULIE
How easy to make appointment? 5
How prompt was service advisor? 5
How prompt in providing vehicle? 5
Rate overall quality of service? 5
Likely to return to dealership? 5
Rate the service experience? 5
Comments
Butch at Roto was super at taking care of our poor smashed up subie. We are very happy with Subaru and this dealership. I truly believe that my husbamd would would have been seriously injured. The car bent on the outside but the interior was just fine. We Love Our Subies!
- SANDRA
Work completed on first visit? Yes
Rate quality of work performed? 5
Rate overall appearance of dept.? 5
How satisfied with overall experience? 5
Likely to recommend dealership? 5
Comments
Excellent service. Willing to take care of each customer like they are family!
-GEORGE
Work completed on first visit? Yes
Rate quality of work performed? 5
Rate overall appearance of dept.? 5
How satisfied with overall experience? 5
Likely to recommend dealership? 5
Comments
Outstanding service. Kim in Service and her entire team are the best! A Roto Customer for life!
-STEVE
-Lucille
I wanted to take a moment to share with you about the consistent fantastic customer service that I received at your dealership from Ryan Powles. Ryan is a pleasure to deal with. He goes above and beyond for his customers and makes them feel valued and appreciated. I feel very comfortable referring clients to Ryan.
- Ann Babiarz
Very Easy, helpful, and best of all, an amazing price!
-Christopher Parkes
Customer Rate From our Phone Surveys
How easy to make appointment? 5
How prompt was service advisor? 5
How prompt in providing vehicle? 5
Rate overall quality of service? 5
Likely to return to dealership? 5
Rate the service experience? 5
Comments
I love this place!
- JULIE
How easy to make appointment? 5
How prompt was service advisor? 5
How prompt in providing vehicle? 5
Rate overall quality of service? 5
Likely to return to dealership? 5
Rate the service experience? 5
Comments
Butch at Roto was super at taking care of our poor smashed up subie. We are very happy with Subaru and this dealership. I truly believe that my husbamd would would have been seriously injured. The car bent on the outside but the interior was just fine. We Love Our Subies!
- SANDRA
Work completed on first visit? Yes
Rate quality of work performed? 5
Rate overall appearance of dept.? 5
How satisfied with overall experience? 5
Likely to recommend dealership? 5
Comments
Excellent service. Willing to take care of each customer like they are family!
-GEORGE
Work completed on first visit? Yes
Rate quality of work performed? 5
Rate overall appearance of dept.? 5
How satisfied with overall experience? 5
Likely to recommend dealership? 5
Comments
Outstanding service. Kim in Service and her entire team are the best! A Roto Customer for life!
-STEVE
